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Resume

Product designer across e-commerce, AI and B2B products, who has independently shipped two AI-native products from research through build.

Based in
Ahmedabad, India
Availability
Open to new work and relocation
Languages
English (fluent), Hindi (native)
Email
sonipinkle@gmail.com
01Experience

Work experience.

Product Designer (Web), E-commerce

Centinela Feed and Pet Supplies · CA, USA
  • Designed end-to-end checkout and payments UX (one-tap checkout, saved payment methods, in-checkout reservations), cutting checkout time 40% and lifting conversion.
  • Restructured product information architecture from category-first to intent-driven, cutting navigation friction 35% and raising average order value 12%.
  • Designed an end-to-end frequent-buyer loyalty program, increasing repeat-purchase retention 18%.
  • Ran 100+ promotional campaigns and 50+ A/B tests in Figma and Salesforce using AI-driven research, driving 1,000+ redemptions and shortening design sprint cycles 40%.
  • Built a scalable Figma design system mapped to frontend CSS tokens, cutting developer rework and speeding delivery across all commerce surfaces.

Founding Product Designer, EdTech AI

Thinkverse (formerly Learnie AI) · Boston, USA
  • Led UX research with 20+ participants through remote usability testing, cutting task completion time 40% and improving retention.
  • Improved SaaS usability 30% through adaptive design patterns and heuristic evaluation; applied WCAG standards via ARIA roles and contrast checks.

Web Designer, Retail

VN Exports · Ahmedabad, India
02Education

Education.

M.S. Information Systems (UX)

Northeastern University · Boston

B.Tech, Information Technology

SRM University · Chennai, India
03Skills

Skills and tools.

Skills

  • Product thinking
  • Product evaluation
  • Usability testing
  • A/B testing
  • Micro-interactions
  • WCAG accessibility
  • Information architecture
  • Heuristic evaluation
  • Hotjar funnel analysis
  • End-to-end product design

Tools

  • Figma (design systems, Dev Mode, MCP)
  • Miro
  • Jira
  • Qualtrics
  • Midjourney
  • Adobe Illustrator, InDesign, Photoshop, XD
  • Salesforce
  • GitHub
  • Vercel
  • Expo Go

Technical

  • HTML / CSS / JavaScript
  • React (token and component mapping)
  • Design tokens and component architecture
04AI-native

An AI-native workflow.

  • Claude and Cursor for design-to-code handoff, with Figma MCP to sync live components with code.
  • Lovable and Supabase for AI app prototyping, and prompt engineering for UI generation.
05Side projects

Open to new workAhmedabad, India · open to relocation

Got a metric that won't move?

Let's climb it together.

Bring the steep problem. I'll help find the path up, from the first interview to the shipped product.

Write to me
sonipinkle@gmail.com